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Frequently Asked Questions

Shopping

HOW CAN I PLACE AN ORDER ON MASHOONYA.COM?

Select items you would like to order and press ‘Add to Cart’. Choose between ‘View Cart’ if you wish to review/edit your order OR ‘Checkout’ to proceed with order placement and payment.

WHERE CAN I ENTER A PROMO CODE?

You can enter a promo code in your shopping cart. The field for promo code is located on the right side of the shopping cart page.

HOW CAN I CREATE AN ACCOUNT ON MASHOONYA.COM?

Click on ‘My Account’ link at the left bottom side of each web page. Please complete all the fields marked with * accurately. Click on save. Congratulations! You now have an account and are ready to start shopping!

If you wish to place an order without creating an account, choose 'Checkout as Guest" and fill up the required information for delivery.  

I FORGOT MY PASSWORD, WHAT SHOULD I DO?

It is super easy to reset your password! Go to ‘My Account’ on Mashoonya.com and click on ‘Forgot your password?’. Type your email address and then click ‘Submit’. A password reset link will be sent to your email.

DO YOU HAVE A SHOWROOM? WHERE IS YOUR STORE?

We do not have a physical store. At least yet. Therefore we offer fast delivery to your home or office in partnership with Wing Courier company.

HOW DO I CHANGE THE CURRENCY?

You will find this option on the top of the website, next to 'CALL or WHATSAPP'.

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