We do deliver internationally. If rate is not available upon checkout stage, please get in touch with us over online chat or whatsapp +971 52 559 70 76
Delivery charge in United Arab Emirates is AED 20 per order. If you selected Cash On Delivery payment, delivery charge is to be paid upon receiving your order. If you selected Credit/Debit Card payment, delivery charge would be included in the payment so no need to pay anything upon receiving your order.
International delivery charge is subject to destination. It will be calculated automatically on a checkout page.
Yes, we can schedule same day delivery within Dubai and Sharjah emirates if order is placed before 12:00 noon. Same day delivery charge will be AED 35. Should you wish to schedule same day delivery, please contact us via phone +971 52 559 70 76 or an online chat in the right left corner of the website.
Once Wing, our courier partner, collects your order, we will send you an email with a tracking code which you can apply on Wing Tracking System to follow your order delivery status.
UAE customers can expect their delivery within 1-2 business days from the date the order was placed. International customers can expect their delivery within 5-7 business days.
You can either call us on +971 52 559 70 76 or send an email to email@example.com.
You can cancel your order at any time before the order has been shipped. To arrange a cancellation, you can call us on +971 52 559 70 76 or send an email to firstname.lastname@example.org. Once you have received the shipping confirmation it will not be possible to cancel your order.
At Mashoonya we always take extra care in packaging your items. However, in case the item you received was damaged, please inform us immediately via email email@example.com or call us on +971 52 559 70 76.
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