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Frequently Asked Questions

Shopping

HOW CAN I PLACE AN ORDER AT MASHOONYA?

Select the items you like and press ‘Add to Cart’. Choose between ‘Continue’ if you would like to add more items or ‘Go to Cart Page’. If you wish to continue as a guest, simply enter your email address to proceed. If you are a returning customer, simply enter your Login details to proceed. If you are a new customer, register here with your contact details. Choose your delivery address to proceed and press ‘Place Order’. We will take care of the rest!

HOW DO I CREATE A MASHOONYA ACCOUNT?

Click on ‘My Account’ link at the top right of the page. Please complete all fields marked with * accurately. Click on save. Congratulations! You now have an account and are ready to start shopping!

I FORGOT MY PASSWORD, WHAT SHOULD I DO?

It is super easy to reset your password! Go to ‘My Account’ on Mashoonya.com and click on ‘Forgot your password?’ Type your email address and then click ‘Submit’. A password reset link will be sent to your email.

DO YOU HAVE A SHOWROOM? WHERE IS YOUR STORE?

We do not have a physical store as we are an online shopping website. We offer fast delivery to your home or office. Avoid the crowds at the malls and shop from your desk or home!

HOW DO I CHANGE THE CURRENCY?

You will find this option on the top of the website, next to "Contact Us".

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